Student Bursary Advisor
- London
- Permanent
- Thu Sep 3 08:22:39 2026
- NCG0001762
Student Bursary Advisor
Make a Difference to Students' Lives
We are seeking a dedicated, organised and customer-focused Student Bursary Advisor to join our Student Services team.
This is an exciting opportunity to play a vital role in supporting students to access education by providing high-quality information, advice and guidance on financial support. You will help remove financial barriers to learning, ensuring students can access the support they need to participate, success and achieve their goals.
As a key member of our Student Experience team, you will manage a range of student financial support schemes, including bursaries, free meals, childcare support and travel assistance. You will assess applications, administer funding, maintain accurate records and ensure compliance with funding regulations, audit requirements and data protection legislation.
What You'll Be Doing
You will:
- Provide professional, impartial and timely information, advice and guidance on student financial support.
- Support students through the application and funding process.
- Assess applications and determine eligibility for bursaries, free meals, travel support and childcare funding.
- Manage student finance enquiries through face-to-face, telephone and digital channels, delivering a high standard of customer service.
- Administer funding payments and maintain accurate records using college systems.
- Produce reports, supporting funding claims, audits, inspections and statutory returns.
- Maintain compliance with funding regulations, GDPR requirements and college policies and procedures.
- Act as a key point of contact for student finance enquiries across the college, working collaboratively with curriculum and support teams.
- Contribute to enrolment, induction, open days and wider Student Services initiatives that enhance the student experience.
- Support continuous improvement by reviewing processes and identifying opportunities to improve service delivery.
About Southwark College
Southwark College is a large further education college in London, offering an exciting range of work-focused courses that give our students the skills and experience they need to develop their employment potential. We provide a friendly, supportive learning environment where talent is nurtured.
We’re proud of our success in achieving excellent results and producing knowledgeable and successful students, but we’re built on our staff and our success is down to recruiting and retaining the best possible talent. Helping our young people and adults to fulfil their potential and often transform their lives through education requires dedication, patience and the ability to think differently. That’s why we set out to recruit staff with a genuine passion for further education and a commitment to ensuring all students achieve their potential, whatever barriers they need to overcome.
We’d love you to join the team if you want to make a real difference to the lives of students, local employers and the wider Southwark community. In return, we’ll provide you with a range of development opportunities, benefits and support to help you fulfil your role.
Southwark College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff to share this commitment.
At Southwark College, our values are not just about what we do, but also about how we do things.
Our values underpin the culture and beliefs of our organisation, we expect all our staff to demonstrate behaviours in line with our core values.
1. Being both inclusive and diverse
2. Trusting and respecting our communities
3. Taking ownership whilst working collaboratively
4. Inspiring excellence and curiosity.
As part of the NCG Group, Southwark College offers an excellent benefits package, including generous holiday entitlement, access to the Teachers’ pension scheme (for teaching posts) or Local Government pension scheme (non-teaching posts), company sick pay, a cycle to work scheme and much more.
NCG seeks to promote and maintain an equal, diverse, inclusive and supportive environment for work and study that assists all members of our communities to reach their full potential. We are committed to achieving a truly representative workforce and therefore welcome applications from across the national and regional communities that we work with and serve.
To view Job Description, Person Specification and NCG Values Pack please click the document attachment at the bottom of this advert. No agency applications will be accepted.
NCG reserve the right to close the vacancy early.
EMPLOYEE BENEFITS
NCG is a great place to work, with a whole host of benefits such as:
- Access to Discounts
